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September 16, 2006
And my hatred for AmEx grows...
After not being able to sleep well last night, I got up to call AmEx once again bright and early in the morning. Spoke to someone, explained the situation (again), got transferred (again), got told this time that no one would be able to help me until MONDAY. And no one would be able to do anything until the charges posted to my account.
Whore number 1 was all snippy about my normal and authorized charges, trying to tell me that there'd be a hold on the account until I paid the $2k balance there. Yeah. Well the cycle doesn't even close until the 20th, you fucking whore. Transferred to another dude who can't help me this glorious morning. Who instead, gives me a NON-TOLLFREE number to contact the fraud department on Monday.
So. AmEx, after being my go-to card and provider for the past two and a half years, is now on my consumer shitlist. Number of representatives spoken with: 6. Number of times I've been assisted in any way: 1. This is not a good ratio.
Posted by jodikins at September 16, 2006 9:56 AM